Retriever
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Retriever
A Retriever Labs Product
SUPPORT
GUIDE
EST. 2026
Guide

Your dashboard & insights

Service snapshot, next best action, member triage, messaging, and member exports.

Your dashboard is the home base for your loyalty program.

The owner dashboard with service snapshot, next best action, and member sections
Your dashboard: today’s snapshot, next best action, and customer lists

Today's snapshot

The top shows scans today, new members, reward-ready customers and this week's activity. It is built for quick checking before or during service.

Next best action

Retriever suggests the most useful next step: add a Google Wallet-ready logo, print your join poster, open the scanner, reward ready customers, or review the member list.

Act on these

The dashboard groups members who are ready to redeem, almost there, or drifting away. Use those lists to recognise regulars and give timely reminders.

Members & balances

See every member with their current balance. Click a member to open their detail: progress to the next reward, full transaction history, and a manual Adjust to add or remove stamps.

Export your members

Owners can download the full member list (name, phone, balance) as a CSV from the dashboard - useful for your own records or a one-off promotion. Your members' data stays yours.

Message members

The compact message card sits on the overview. It sends a wallet pass update to customers who installed the pass; see Messaging your members.

R E T R I E V E R

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